Privacy Statement
Scope
This statement explains how Northeast Tool & Mfg. Co. Inc. (“Northeast Tool,” “we,” “us”) handles information collected through this website.
It covers this website only. It does not cover information exchanged under a signed agreement, purchase order, or non-disclosure agreement, which is governed by the terms of that agreement.
Information we collect
Information you provide
When you submit a quote request, a contact form, or an employment application, we collect what you enter. Depending on the form, that may include:
- Name, company, job title, email address, and phone number
- The content of your message or inquiry
- Files you attach, including drawings, specifications, and résumés
Information collected automatically
Like most websites, this site records basic technical information when you visit:
- IP address, browser type, device type, and operating system
- Pages viewed, referring site, and time of visit
- Cookies and similar technologies set by our website platform
How we use it
- To respond to quote requests and inquiries
- To evaluate employment applications
- To operate, secure, and improve the website
- To meet legal, regulatory, and contractual obligations
We do not sell personal information, and we do not share it for third-party advertising.
How we share it
We share information only in these circumstances:
- Service providers. Vendors who host this website, deliver its files, process form submissions, and provide analytics, acting on our instructions.
- Legal requirements. Where disclosure is required by law, regulation, subpoena, or government request, including obligations under U.S. export control law.
- Business transfers. In connection with a merger, acquisition, or sale of assets.
Export-controlled information
Northeast Tool is registered with the U.S. Department of State, Directorate of Defense Trade Controls, and handles technical data subject to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR).
Please do not submit export-controlled technical data through this website. Website forms are not a controlled transmission channel. If your inquiry involves controlled drawings or specifications, contact us first and we will arrange an appropriate method of transfer.
Cookies
Our website platform uses cookies to keep the site functioning, remember preferences, and measure traffic in aggregate. Most browsers let you block or delete cookies in their settings. Blocking them may affect how parts of the site work.
Retention
We keep information for as long as needed for the purpose it was collected, and afterward as required by our record-retention obligations under applicable law, quality system requirements, and export control regulations.
Security
We use administrative, technical, and physical safeguards appropriate to the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information sent over the internet.
Your choices
You may contact us to ask what personal information we hold about you, to request correction or deletion, or to ask us to stop contacting you. Depending on where you live, you may have additional rights under state or national privacy law.
We will respond to requests as required by applicable law. Some information must be retained to meet legal, contractual, or export control obligations.
Other sites and children
This site may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their statements.
This website is intended for business use and is not directed to children under 13. We do not knowingly collect information from children.
Changes
We may update this statement from time to time. The effective date at the top shows when it was last revised. Material changes will be posted on this page.
Contact us
Questions about this statement or about information we hold:
15200 Idlewild Road
Matthews, NC 28104
(704) 882-1187
sales@netoolnc.com

